Shipping Policy

Shipping Policy

Effective Date: 11/26/2024

At Johar Shopping, we are committed to providing a smooth and efficient shipping experience for our customers. Please read our Shipping Policy below to understand how we process, ship, and deliver your orders.

1. Order Processing

Processing Time: All orders are processed within 2-3 business days of receipt. Orders are not processed or shipped on weekends or public holidays.
Order Confirmation: After placing an order, you will receive an order confirmation email with your order details. A shipping confirmation email will be sent once your order has been dispatched.

2. Shipping Methods and Delivery Times

Shipping Methods: We offer the following shipping methods:

Standard Shipping: [5-20 business days]

Delivery Times: Delivery times vary depending on the shipping method and the destination. The estimated delivery time will be provided during checkout. Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather, customs delays, or carrier issues.

3. Shipping Costs

Shipping Fees: Shipping fees are calculated based on the shipping method chosen and the destination of the order. Shipping costs will be displayed during the checkout process before you complete your purchase.
Free Shipping: We offer free standard shipping for orders over Rs. 50 within India.

4. International Shipping

Countries We Ship To: We currently ship to the following countries: India
Customs and Duties: International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer. These charges are determined by the destination country and are not included in the shipping fees. Please check with your local customs office for more information.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information (if available). You can track your order using the provided tracking number through the carrier’s website.

6. Shipping Delays

While we strive to ensure timely deliveries, shipping delays may occur due to factors beyond our control, such as weather conditions, customs delays, or carrier issues. In the event of significant delays, we will notify you via email and work to resolve the issue as quickly as possible.

7. Damaged or Lost Packages

Damaged Items: If your order arrives damaged, please contact us immediately at joharshopping@gmail.com or 9426914833 with your order details and photos of the damage. We will work with you to resolve the issue by either issuing a replacement or providing a refund.
Lost Packages: If your package is lost in transit, please contact us at joharshopping@gmail.com or 9426914833. We will work with the carrier to locate your package and resolve the issue. If the package cannot be located, we will issue a replacement or refund, subject to investigation by the carrier.

8. Address Accuracy

Please ensure that the shipping address provided is correct. We are not responsible for any delays or issues that arise from incorrect or incomplete shipping information. If you notice an error in your shipping address, please contact us immediately at joharshopping@gmail.com or 9426914833.

9. Returns and Exchanges

For information regarding returns and exchanges, please refer to our [Return Policy] page. Please note that return shipping costs are the responsibility of the customer unless the return is due to our error.

10. Contact Us

If you have any questions regarding our shipping policy, or if you need assistance with your order, please contact us at:

Johar Shopping
joharshopping@gmail.com
+91 9426914833
http://joharshopping.com/